Refund Policy

Refund Policy Overview

Return Period: The company offers a 30-day return policy, allowing customers to request a return within 30 days of receiving their item.Eligibility: To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Additionally, a receipt or proof of purchase is required.Contact Information: Customers can initiate a return by contacting the company at thefairandflawless@gmail.com.

Damages and Issues

Upon receiving the order, customers are advised to inspect the items immediately. If the item is defective, damaged, or incorrect, customers should contact the company promptly to address the issue.

Non-Returnable Items

Certain items cannot be returned, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards.

Exchanges

The company suggests that the fastest way to obtain the desired item is to return the original item and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cooling Off Period

For merchandise shipped into the European Union, customers have the right to cancel or return their order within 14 days, without providing a justification, provided the item meets specific conditions.

Refunds

Upon receiving and inspecting the return, the company will notify the customer regarding the approval of the refund. If approved, the refund will be processed within 10 business days to the original payment method. Customers are advised to contact the company if more than 15 business days have passed since the return was approved.For further details or specific inquiries, customers can reach out to the company at thefairandflawless@gmail.com, during the operating hours of Monday to Friday, 9 AM to 6 PM.