At Fair&Flawless, we are committed to providing a seamless shipping experience for our customers. Our shipping policy is designed to ensure transparency, reliability, and environmental responsibility.

Shipping Partners and Process

At Fair&Flawless, we have partnered with major international shipping companies such as FedEx, SF Express, DHL, UPS, and EMS. These partnerships enable us to offer flat-rate worldwide shipping, delivering your orders directly to your door.

Upon placing an order, please note that all payments are subject to verification and approval before shipping, which may take several days to process. To combat credit card fraud, orders with incorrect billing information or requiring additional verification may experience delays or, in some cases, may be canceled.

We typically require between 2-4 working days on average to fulfill and transport your order to our carrier's sort facility. During peak seasons or in cases where certain items experience stock availability issues, the fulfillment process may take longer, up to 8 days.

Shipping Details

Once your order has begun processing through our shipping department, we are unable to make any changes, including address changes. Therefore, we will only ship to the address provided at check-out. Please note that we exclusively ship during business days and do not ship on Saturdays, Sundays, or holidays. Upon shipment, you will receive a Shipping Confirmation email.

For orders with multiple items, products may be shipped separately and received on different dates due to variations in manufacturing partners’ locations.

Tracking and Delivery

All orders are processed with tracking numbers, and you will receive an email with the tracking number when your order is dispatched to the carrier's sort facility. While some shipping companies may take several days to update tracking information in their systems, if your order's tracking information does not update within 5 business days, please feel free to contact us for assistance.

Shipping times vary by country or region, and specific delivery dates are not guaranteed. However, we provide estimated shipping times for your reference:

Estimated Shipping Times

Estimated Shipping Times

Shipping times vary by country or region, and specific delivery dates are not guaranteed. However, we provide estimated shipping times for your reference:

Country/Region	Estimated Shipping Time
United States	5-10 Business days
Canada, Europe	5-10 Business days
Australia, New Zealand	7-10 Business days
Mexico, Central America, South America	10-20 Business days

Please note that these estimates are in business/working days and do not include our 2-4 day processing time.

Duties, Taxes, and Other Fees

International shipments may be subject to import taxes, duties, and/or customs clearance fees, which are the sole responsibility of the recipient. We do not have control over these charges and cannot predict their exact amounts. Therefore, we recommend contacting your local customs office for more information on customs policies.

Lost/Stolen/Damaged Packages

Fair&Flawless is not responsible for lost, stolen, or damaged packages. If your tracking information indicates that your package was delivered to your address but you have not received it, please report it and/or file a claim with the respective shipping carrier. We utilize timestamp information and delivery confirmation from the carrier when reviewing damage or return requests.

Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct before submitting an order. Once an order has been processed through our shipping department, we are unable to make any changes to the address.

Environmental Responsibility

At Fair&Flawless, we prioritize environmental sustainability. Our longer shipping times are a result of our commitment to protecting the environment. By shipping directly from our manufacturers, we avoid double shipping and reduce extra CO2 emissions, aligning with our mission to contribute to environmental preservation.

Feedback

We value your feedback, questions, and concerns. Please feel free to email us at thefairandflawless@gmail.com to share your thoughts. Your feedback is essential to our continuous improvement efforts.

In conclusion, at Fair&Flawless, we strive to provide a shipping experience that is transparent, reliable, and environmentally responsible.

If you have any further questions or need assistance, please do not hesitate to reach out to us.